Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Feb 2023 10:11:55 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">How about if encounter decline with tabby again? <br><br><br><br><br><div id="hw_signature">Sent from my phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Sat, 11 Feb 2023, 1:52 pm<br>To: [email-masked]<br>Subject: Re: [#5677813] - Product information<br>
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<span style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Hi Cathy,</span><br style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">
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<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Thank you for shopping with us.</div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br></div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif" dir="ltr">We’re really sorry if we’ve taken longer than usual to get back to you.</div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif" dir="ltr">We'd like to confirm you that you tried to place the orders 9413937051 and 9413937064 with tabby but have not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
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<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif" dir="ltr">If you are facing any other issue, kindly share with us the screen recording of the issue so that we can check and assist you accordingly. </div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif" dir="ltr">Looking forward to hear from you soon.</div>
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<span style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Thank You,</span><br style="box-sizing:border-box;font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif"><span style="font-size:14px;font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif">Centrepoint Support Team</span>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">5677813:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5677813