Subject: Ticket Assigned - Conversation with Ahmed Mohamed
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 14:54:55 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed Mohamed Ahmed Mohamed                    Hello           06:27 PM, 09th Feb                     Ahmed Mohamed                    How are you           06:27 PM, 09th Feb                   Mohammad                   Good Evening Ahmed, Thank you for contacting Max, This is Khalid, How may I assist you today?"           06:34 PM, 09th Feb                     Ahmed Mohamed                    Mr khalid i do one order today           06:34 PM, 09th Feb                     Ahmed Mohamed                    But I want received all products on one day please           06:35 PM, 09th Feb                   Mohammad                   Could you please confirm us the order id 9413973751?           06:36 PM, 09th Feb                     Ahmed Mohamed                    Yes           06:36 PM, 09th Feb                   Mohammad                   Thank you for the confirmation.           06:37 PM, 09th Feb                     Ahmed Mohamed                    You are welcome           06:37 PM, 09th Feb                     Ahmed Mohamed                    You can assist me for that           06:38 PM, 09th Feb                   Mohammad                   Kindly note that two items have been shipped today and you will receive both on tomorrow.           06:38 PM, 09th Feb                   Mohammad                   Also note that once the other items will be shipped you will receive the tracking id on your registered email id.           06:39 PM, 09th Feb                   Mohammad                   We also would like to inform you that the three items from your order are eligible for shukran fast delivery.           06:42 PM, 09th Feb                   Mohammad                   Kindly note that the items which comes under the shukran fast delivery they ship from the stores.           06:42 PM, 09th Feb                   Mohammad                   And the rest of the items ship from the warehouse.           06:42 PM, 09th Feb                     Ahmed Mohamed                    And another product after tomorrow           06:43 PM, 09th Feb                   Mohammad                   Kindly note that you will receive the 3 items by tomorrow and rest of the items will be on 11Feb.           06:44 PM, 09th Feb                     Ahmed Mohamed                    Okay understand           06:44 PM, 09th Feb                     Ahmed Mohamed                    But I want received all on 11Feb           06:45 PM, 09th Feb                   Mohammad                   Kindly note that we will not be able to deliver all the items on the same day as three items will be shipped from the store and rest of them will be shipped from the wareshouse.           06:47 PM, 09th Feb                   Mohammad                   Hence it is not possible to deliver all the items on the same day.           06:47 PM, 09th Feb                     Ahmed Mohamed                    Okay it’s fine           06:47 PM, 09th Feb                     Ahmed Mohamed                    Can I put the time for the delivery           06:48 PM, 09th Feb                   Mohammad                   Kindly note that once the order will be out for delivery, you will receive the call from the driver prior to the delivery and you can instruct him to deliver your order as per your convenience.           06:49 PM, 09th Feb                   Mohammad                   Is there anything else I can assist you with?           06:52 PM, 09th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:54 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5689401