Subject: Ticket Assigned - Conversation with Anum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 09:44:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anum Anum                    Hi           01:11 PM, 09th Feb                     Anum                    I want to know about my order status           01:13 PM, 09th Feb                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?"           01:18 PM, 09th Feb                     Anum                    I want know about my order status           01:19 PM, 09th Feb                     Anum                    I order from Babyshop           01:19 PM, 09th Feb                   Mohammad                   Thank you for the confirmation, kindly allow me a moment to check the details for you.           01:20 PM, 09th Feb                     Anum                    Ok           01:20 PM, 09th Feb                   Mohammad                   Could you please confirm us if you are concerning about the order id 8191189824?           01:23 PM, 09th Feb                     Anum                    Yes           01:24 PM, 09th Feb                     Anum                    It is baby car walker           01:25 PM, 09th Feb                   Mohammad                   Regarding the same order 8191189824 kindly note that there is no baby car walker in this order.           01:27 PM, 09th Feb                   Mohammad                   Could you please share with us the order number so that we can check the same for you.           01:28 PM, 09th Feb                     Anum                    No           01:28 PM, 09th Feb                     Anum                    Ok           01:28 PM, 09th Feb                     Anum                             01:29 PM, 09th Feb                     Anum                    First my order number was this one           01:29 PM, 09th Feb                     Anum                    But  now it is changed           01:29 PM, 09th Feb                     Anum                    Actually I msg the Babyshop through website they tell me the order number new a           01:32 PM, 09th Feb                     Anum                    But now there is no msg           01:33 PM, 09th Feb                   Mohammad                   Kindly let me check the the same for you.           01:34 PM, 09th Feb                     Anum                    Ok           01:34 PM, 09th Feb                   Mohammad                   Thank you for your patience.           01:37 PM, 09th Feb                   Mohammad                   Kindly note that we have checked the order id 8413759828 and found the order is ready for pickup at the store.           01:37 PM, 09th Feb                     Anum                    Ok           01:38 PM, 09th Feb                     Anum                    It’s baby car shape walker           01:38 PM, 09th Feb                   Mohammad                   The name of the item is Juniors Happy Car Head Walker           01:40 PM, 09th Feb                     Anum                    Yes           01:40 PM, 09th Feb                     Anum                    Thank you           01:40 PM, 09th Feb                   Mohammad                   Is there anything else I can assist you with?           01:40 PM, 09th Feb                     Anum                    No           01:43 PM, 09th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:43 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687718