Subject: Ticket Assigned - Conversation with Guest
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 09:40:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Hi Gud afternoon           01:15 PM, 09th Feb                     Guest                             01:16 PM, 09th Feb                     Guest                    Can pls cancell the other shoes because by mistake i take 2           01:17 PM, 09th Feb                     Guest                             01:17 PM, 09th Feb                   Mohammad                   Good Afternoon Ameera, Thank you for contacting Max, This is Khalid, How may I assist you today?"           01:18 PM, 09th Feb                     Guest                             01:19 PM, 09th Feb                     Guest                    Can u pls cancel the other shoes           01:20 PM, 09th Feb                     Guest                    Because by mistake i order 2           01:20 PM, 09th Feb                   Mohammad                   Kindly allo
 w me a moment to check the details for you           01:20 PM, 09th Feb                     Guest                             01:21 PM, 09th Feb                     Guest                    Ok thank u           01:21 PM, 09th Feb                   Mohammad                   Could you please confirm us the order id 9413925157, that you want to cancel the same.           01:22 PM, 09th Feb                     Guest                    Yes           01:24 PM, 09th Feb                     Guest                    Only 1 shoes i need           01:24 PM, 09th Feb                   Mohammad                   As per the order details it is with the courier now and we are not able to cancel it at this moment.           01:26 PM, 09th Feb                     Guest                    Its notp shipped           01:27 PM, 09th Feb                     Guest                    Its still processing           01:27 PM, 09th Feb                     Guest                             01:28 PM, 09th Feb 
                   Mohammad                   Kindly note that as per our record it is processing at the warehouse.           01:30 PM, 09th Feb                     Guest                    So I cannot cancel it?           01:30 PM, 09th Feb                   Mohammad                   Kindly note that once you will receive the item, you can return it.           01:32 PM, 09th Feb                   Mohammad                   Is there anything else I can assist you with?           01:34 PM, 09th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:40 PM, 09th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5687692