Subject: Note Added - [#5657112] Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Feb 2023 07:34:53 +0000

Hi ,    Abhishek Sailani added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5657112    Subject:  Re: Your products are on the way   Requester: Vimanilakshika3    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Hi Shaista,
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Do we have any update on the below request.
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Regards</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;mso-fareast-language:EN-US'>Abhishek Sailani</span></div>
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<div>From:<span lang="EN-US"> Abhishek Sailani &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 4 February 2023 10:14 AM<br>
<b>To:</b> Shaista Khan khilji &lt;[email-masked]&gt;; Naseem Ahmad &lt;[email-masked]&gt;<br>
<b>Cc:</b> Varun Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5657112] - Re: Your products are on the way</span>
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<div class="MsoNormal">Dear <a id="OWAAM000002" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shaista Khan khilji</span></a>,</div>
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<div class="MsoNormal">Please find attached damaged item received by the customer. Please look into this and advise if any non-damaged piece is available. </div>
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<div class="MsoNormal">Regards </div>
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<div class="MsoNormal">Abhishek Sailani </div>
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<div class="MsoNormal">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<strong><span style='font-family:"Calibri",sans-serif'>From:</span></strong> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Calibri",sans-serif'>Sent:</span></strong> Saturday, 4 February 2023, 9:14 AM<br>
<strong><span style='font-family:"Calibri",sans-serif'>To:</span></strong> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhishek Sailani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Calibri",sans-serif'>Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Calibri",sans-serif'>Subject:</span></strong> RE: [#5657112] - Re: Your products are on the way</div>
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<div class="MsoNormal">+<a id="OWAAM6F5E6F0F55E94EC3A60D7A763B691A67" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek Sailani</span></a>
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<div class="MsoNormal"><span lang="EN-US"> </span></div>
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<div class="MsoNormal"><span lang="EN-US">Best</span></div>
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<div class="MsoNormal"><span lang="EN-US">Varun</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 2 February 2023 8:25 PM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5657112] - Re: Your products are on the way</span>
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<div><b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>​Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>​With reference to the following,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Problem Statement: ​Product Quality Issue<br>
Order Date : Jan 31, 2023<br>
Order ID: 7812802941<br>
Tracking ID: FC0201230001215</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Item id and name : 163079013 -- Solid Shirt with Mandarin Collar and Long Sleeves<br>
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Issue Description: Cx is reporting that "second time I have ordered and it’s damaged again ."</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>We request you to kindly check the issue and deliver the fresh item to the cx.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Mohammad Khalid</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5657112:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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