Subject: Ticket Assigned - Conversation with SARAH SALEM369 ???
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 16:06:22 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SARAH SALEM369 ??? SARAH SALEM369 ???                    Hi dear           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:47 PM, 08th Feb                     SARAH SALEM369 ???                    I just received my order           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:47 PM, 08th Feb                     SARAH SALEM369 ???                    1           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Hello SARAH SALEM369 ??? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:47 PM, 08th Feb                     SARAH SALEM369 ???                    1           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:47 PM, 08th Feb                     SARAH SALEM369 ???                    8423681334           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:47 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:47 PM, 08th Feb                     SARAH SALEM369 ???                    8413681334           07:48 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:48 PM, 08th Feb                     SARAH SALEM369 ???                    1           07:48 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           07:48 PM, 08th Feb                     SARAH SALEM369 ???                    8413681334           07:48 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            07:48 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:48 PM, 08th Feb                     SARAH SALEM369 ???                    2           07:48 PM, 08th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:48 PM, 08th Feb                     SARAH SALEM369 ???                    1           07:49 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           07:49 PM, 08th Feb                     SARAH SALEM369 ???                    [email-masked]           07:49 PM, 08th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:49 PM, 08th Feb                   Mohammad                   Hi Sarah, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           07:54 PM, 08th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8413681334           07:55 PM, 08th Feb                     SARAH SALEM369 ???                    Yes           07:58 PM, 08th Feb                   Mohammad                   Kindly note that we have checked and found your order has been delivered to you today.           07:58 PM, 08th Feb                     SARAH SALEM369 ???                    Yes but the order came with a security alarm attached to one of my items           07:59 PM, 08th Feb                     SARAH SALEM369 ???                    * File attached - File.mp4 *             08:00 PM, 08th Feb                   Mohammad                   We sincerely apologize for any inconvenience caused to you.           08:00 PM, 08th Feb                   Mohammad                   We would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.           08:01 PM, 08th Feb                   Mohammad                   Is there anything else I can assist you with?           08:03 PM, 08th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:05 PM, 08th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5685184