Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 14:22:05 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Please inform the courier to call in these numbers:<div dir="auto"><br></div>
<div dir="auto">0527768746</div>
<div dir="auto">0524281768 (alternative)</div>
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<div dir="auto">I did not rcv a call since 4th feb</div>
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<div>On Tue, 7 Feb 2023, 7:39 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nanette,<br><br>Thank you for getting in touch with us.<br><br>We are sincerely apologize for the inconvenience caused.<br><br>We have checked and found that our delivery team had tried to deliver your order on the address provided by you at the time of placing the order and tried to contact you on the contact number: +971527768746 but​ without success.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. Two attempts already made and as we can check they are out for delivery for the 3rd time.<br><br>We request you to please make sure that you are reachable on the above mentioned contact number and address.<br><br>If the above mentioned address or contact number is not correct then we request you to please share with us your updated address and contact number so that we can assist you accordingly.</div>
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<div dir="ltr">Also note that we have already escalated this issue to the courier team to expedite the delivery.<br><br>​We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Babyshop </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5670594