Subject: New Reply Received - Refund for Order No. 1712 269 318
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Feb 2023 08:27:32 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Refund for Order No. 1712 269 318  Ticket comment <div>Also please note, no pick up was ever cancelled from my side. </div>
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<div><span style="text-align: justify">Thank you.</span></div>
<div style="text-align: justify">Ulrika. </div>
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<div>On 8 Feb 2023, at 12:26, Ulrika Varela &lt;[email-masked]&gt; wrote:<br class="Apple-interchange-newline">
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<div style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space">Hi,<div><br></div>
<div>Thank you for your immediate reply.</div>
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<div>Please note, both items were returned at the same time to the Aramex Agent - Ismail.</div>
<div>He said he would not come again to collect the other item, and took both together. </div>
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<div><span style="text-align: justify">Thank you.</span></div>
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<div><span style="text-align: justify">Best Regards,</span></div>
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<b>Ulrika Varela </b><i>(Ms./She/Her)</i> </div>
<div><span style="color: rgb(96, 96, 96)">Mobile: +968 9396 1624 (Oman) | +91 77606 56726 (India)</span></div>
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<div>On 8 Feb 2023, at 12:24, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Ulrika,<br><br>Thank you for reaching out to us and giving us the opportunity to help you.<br><br>We apologize for any inconvenience caused.<br><br>We would like to inform you that we have checked and found according to tracking details that the pickup of your item under the return tracking id 42726583513 was cancelled at your end.<br><br>We would like to ask you please share with us the return receipt or the return tracking number you have received while handing over the item to the pickup team so that we can assist you accordingly.<br><br>If you have returned the item with another shipment then please share the tracking number or the return receipt.<br><br>Hope to hear from you soon.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5682478