Subject: Ticket Assigned - Conversation with IS
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 15:57:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with IS IS                    Hello           07:36 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:36 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello IS , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:36 PM, 07th Feb                     IS                    1           07:36 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:36 PM, 07th Feb                     IS                    9413625223           07:37 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020723001353    You can also easily track your order from My Account > Order History.             07:37 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 07th Feb                     IS                    2           07:38 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:38 PM, 07th Feb                     IS                    1           07:39 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:39 PM, 07th Feb                     IS                    [email-masked]           07:39 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:39 PM, 07th Feb                   Mohammad                   Dear Customer, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           07:41 PM, 07th Feb                     IS                    Hello           07:42 PM, 07th Feb                     IS                    Good evening           07:42 PM, 07th Feb                     IS                    Where its my order           07:42 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           07:42 PM, 07th Feb                     IS                    Ok           07:42 PM, 07th Feb                   Mohammad                   Thank you for your patience.           07:45 PM, 07th Feb                   Mohammad                   We have checked and found that your order is out for delivery.           07:45 PM, 07th Feb                     IS                    Ok           07:45 PM, 07th Feb                     IS                    How much time it will be take           07:45 PM, 07th Feb                   Mohammad                   The driver will call you soon to arrange the time for delivery.           07:46 PM, 07th Feb                     IS                    Ok but it come today right ?           07:46 PM, 07th Feb                   Mohammad                   Kindly note that it must be delivered to you today itself. If you do not receive your order today, you can contact us again and we will do the needful for you.           07:48 PM, 07th Feb                     IS                    Ok but try to today only           07:49 PM, 07th Feb                   Mohammad                   We will try to deliver it at the earliest.           07:52 PM, 07th Feb                     IS                    Can you give me driver no if possible           07:52 PM, 07th Feb                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           07:54 PM, 07th Feb                     IS                    Ok           07:55 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           07:55 PM, 07th Feb                     IS                    No bro you are best           07:56 PM, 07th Feb                     IS                    ?           07:56 PM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:57 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5680668