Subject: Email was not delivered to [email-masked]
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 14:27:34 +0000

Hi Mohammad Khalid,  
  The following message composed by you on ticket 5661235 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Hi Team,     Kindly update us on the following concern.  Problem Statement:  Product quality issue  Cx name: Gokul Jayachandran  contact: 0569584166  Store: City Center Deira, Dubai Item: (Style: 128TP22116 CN000190233TM40) Assistance Required: Need Need assistance  Issue Description: Cx purchased the item from store on 4-1-2023 but after few days  half sole of one of the pair came out. Cx had to stitch it with a shoe maker to continue his journey. Cx is threatening to post reviews on social media.   Cx does not have a bill with him but has shared the payment screenshot. Images of the shoes are also attached.  Kindly help us with the future course of action.  Regards, Mohammad Khalid