Subject: Ticket Assigned - Conversation with Leana
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 11:59:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leana Leana                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  leana Bot:  Hi leana, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi leana, what do you need help with? Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561794947            03:44 PM, 07th Feb                     Leana                    thank you           03:44 PM, 07th Feb                     Leana                    I only want to know if the belt size Large is fit on 38 waistline           03:45 PM, 07th Feb                   Mohammad                   Hi Leana, Good Afternoon, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           03:47 PM, 07th Feb                     Leana                    yes good afternoon           03:47 PM, 07th Feb                   Mohammad                   We can see that you are contacting us regarding the belt size.           03:48 PM, 07th Feb                     Leana                    sir I just want to know if the belt size Large fit on 38 waistline?           03:48 PM, 07th Feb                     Leana                    yes before I order           03:48 PM, 07th Feb                   Mohammad                   Could you please share with us the item name or the item link so that we can check and assist you accordingly.           03:48 PM, 07th Feb                     Leana                    ok wait           03:49 PM, 07th Feb                   Mohammad                   Sure, take your time.           03:49 PM, 07th Feb                     Leana                             03:50 PM, 07th Feb                   Mohammad                   Thank you for sharing the details.           03:51 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           03:51 PM, 07th Feb                     Leana                    ok thank you           03:52 PM, 07th Feb                   Mohammad                   We would like to inform you that we have checked the same but not able check the size as of now.           03:54 PM, 07th Feb                     Leana                    ahh ok thanks           03:55 PM, 07th Feb                   Mohammad                   Kindly note that we will check the same with our product team and will inform you thae same via the email [email-masked]           03:55 PM, 07th Feb                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           03:56 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           03:57 PM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:59 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679373