Subject: Ticket Assigned - Conversation with Sherlin
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 11:57:08 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sherlin Sherlin                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sherlin Bot:  Hi sherlin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413620414 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020723001042     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0562124232            03:34 PM, 07th Feb                     Sherlin                    Ok           03:34 PM, 07th Feb                   Mohammad                   Hi Sherlin, Good Afternoon, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           03:36 PM, 07th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 9413620414           03:38 PM, 07th Feb                   Mohammad                   We would like to inform you that our delivery partner had tried to deliver your order by contacting on the number : +971562124232 but unfortunately received no response from you.           03:42 PM, 07th Feb                   Mohammad                   We request you to kindly confirm us your contact number as mentioned above.           03:45 PM, 07th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:48 PM, 07th Feb                   Mohammad                   Hi Sherlin, I have not received a response from you still, please confirm if we are still connected?           03:51 PM, 07th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:56 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679357