Subject: Ticket Assigned - Conversation with Arjuman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 11:06:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arjuman Arjuman                    Hi           02:46 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:46 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello Arjuman , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:46 PM, 07th Feb                     Arjuman                    I'm not able to place my order           02:46 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hi Arjuman , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:46 PM, 07th Feb                     Arjuman                    5           02:47 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:47 PM, 07th Feb                   Mohammad                   Hi Arjuman , Good Afternoon, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           02:52 PM, 07th Feb                     Arjuman                    I'm waiting           02:52 PM, 07th Feb                     Arjuman                    0505062826           02:52 PM, 07th Feb                     Arjuman                    I'm not able to place my order           02:53 PM, 07th Feb                     Arjuman                    When I am putting the security code, for payment           02:54 PM, 07th Feb                     Arjuman                    It's just closing           02:54 PM, 07th Feb                   Mohammad                   We are sorry for the inconvenience caused to you.           02:54 PM, 07th Feb                   Mohammad                   We would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           02:56 PM, 07th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:00 PM, 07th Feb                   Mohammad                   We would request you to please simply order the same items again from our website with the correct address and contact number and we will try to deliver it on priority.           03:01 PM, 07th Feb                   Mohammad                   Sorry for the previous response.           03:02 PM, 07th Feb                   Mohammad                   Hi Arjuman, I have not received a response from you still, please confirm if we are still connected?           03:02 PM, 07th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:05 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679070