Subject: Ticket Assigned - Conversation with LEO
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 10:59:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with LEO LEO                    Hi good afternoon           02:44 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:44 PM, 07th Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:44 PM, 07th Feb                     LEO                    1           02:44 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Hello LEO , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:44 PM, 07th Feb                     LEO                    1           02:44 PM, 07th Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           02:44 PM, 07th Feb                     LEO                    8413537399           02:45 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0206230007653    You can also easily track your order from My Account > Order History.             02:45 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:45 PM, 07th Feb                     LEO                    2           02:45 PM, 07th Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:45 PM, 07th Feb                     LEO                    1           02:46 PM, 07th Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           02:46 PM, 07th Feb                     LEO                    [email-masked]           02:46 PM, 07th Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:46 PM, 07th Feb                     LEO                    Thank you           02:46 PM, 07th Feb                   Mohammad                   Hi Leo, Good Afternoon, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           02:48 PM, 07th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8413537399           02:49 PM, 07th Feb                     LEO                    Yes where is my order           02:49 PM, 07th Feb                     LEO                    I wanna know what time possible will arrive           02:49 PM, 07th Feb                   Mohammad                   According to the tracking details it is out for delivery.           02:49 PM, 07th Feb                     LEO                    Yes I know out of the delivery           02:50 PM, 07th Feb                     LEO                    Kindly please do one thing for me           02:50 PM, 07th Feb                     LEO                    Call the driver and ask what time would be arrive today           02:50 PM, 07th Feb                   Mohammad                   Kindly note that we cannot assure you about the timings but the courier partner will call you prior to the delivery.           02:50 PM, 07th Feb                     LEO                    Don’t tell me it would arrive at eve           02:50 PM, 07th Feb                   Mohammad                   Please note that the courier delivers the order till 10PM.           02:51 PM, 07th Feb                     LEO                    Omg kindly please also prioritize the order           02:51 PM, 07th Feb                     LEO                    Cause I’m this evening there is no one at home           02:52 PM, 07th Feb                     LEO                    And beside there is no specific that you put there the delivery is till 10 pm           02:52 PM, 07th Feb                   Mohammad                   We will forward your query to the courier partner to deliver your order as earliest as possible.           02:53 PM, 07th Feb                     LEO                    Yes please           02:53 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           02:54 PM, 07th Feb                     LEO                    Nothing just please make sure to inform the delivery guy           02:55 PM, 07th Feb                   Mohammad                   We will try to deliver your order as earliest as possible, kindly allow us some time so that we can do the needful for you.           02:57 PM, 07th Feb                     LEO                    Thank you           02:58 PM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:58 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5679035