Subject: Ticket Assigned - Conversation with Hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 09:06:39 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9413490686 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP020623000800     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0528710984            12:34 PM, 07th Feb                     Hi                    OK THANKYOU..           12:35 PM, 07th Feb                   Mohammad                   Dear Customer, Good Afternoon, Thank you for contacting Splash. My name is Khalid, I will be happy to assist you.           12:37 PM, 07th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 9413490686           12:38 PM, 07th Feb                   Mohammad                   Sorry for the late response.           12:44 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:44 PM, 07th Feb                   Mohammad                   As per the tracking details our courier partner tried to deliver your order on Feb 06 but without success.           12:48 PM, 07th Feb                   Mohammad                   We request you to kindly confirm us your contact details and the address as follows : +971528710984 and Buildex al khalili general trading, Ware house 1, Ras Al Khor, Dubai           12:50 PM, 07th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:58 PM, 07th Feb                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           01:02 PM, 07th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:05 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5678447