Subject: Ticket Assigned - Conversation with Bossqueen Mrs KiNG
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 09:05:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bossqueen Mrs KiNG Bossqueen Mrs KiNG                    Hi           12:31 PM, 07th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:31 PM, 07th Feb                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:31 PM, 07th Feb                     Bossqueen Mrs KiNG                    1           12:31 PM, 07th Feb                   MAX UAE whatsapp bot                    Hello Bossqueen Mrs KiNG , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:31 PM, 07th Feb                     Bossqueen Mrs KiNG                    1           12:31 PM, 07th Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:31 PM, 07th Feb                     Bossqueen Mrs KiNG                    9413650731           12:32 PM, 07th Feb                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020723002003    You can also easily track your order from My Account > Order History.             12:32 PM, 07th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:32 PM, 07th Feb                     Bossqueen Mrs KiNG                    2           12:32 PM, 07th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:32 PM, 07th Feb                     Bossqueen Mrs KiNG                    1           12:32 PM, 07th Feb                   MAX UAE whatsapp bot                   Please enter your email address           12:32 PM, 07th Feb                     Bossqueen Mrs KiNG                    [email-masked]           12:32 PM, 07th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:32 PM, 07th Feb                   Mohammad                   Dear Customer, Good Afternoon, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           12:38 PM, 07th Feb                     Bossqueen Mrs KiNG                    Hi           12:38 PM, 07th Feb                     Bossqueen Mrs KiNG                    I ordered in max           12:38 PM, 07th Feb                     Bossqueen Mrs KiNG                    One of my product is canceled           12:38 PM, 07th Feb                     Bossqueen Mrs KiNG                             12:38 PM, 07th Feb                     Bossqueen Mrs KiNG                    9413650731           12:38 PM, 07th Feb                     Bossqueen Mrs KiNG                    Order number           12:39 PM, 07th Feb                     Bossqueen Mrs KiNG                    Why did it canceled and why would I pay full cod amount ?           12:39 PM, 07th Feb                   Mohammad                   Thank you for sharing the order id.           12:39 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:39 PM, 07th Feb                     Bossqueen Mrs KiNG                    Ok           12:39 PM, 07th Feb                   Mohammad                   Thank you for your patience.           12:42 PM, 07th Feb                     Bossqueen Mrs KiNG                    Ya           12:42 PM, 07th Feb                   Mohammad                   Kindly note during quality check we found out that Pack of 5 - Assorted T-shirt  was not in a good condition to be sold and it was the last of its stock hence we took it out of your order. You are still going to receive the remaining items.           12:43 PM, 07th Feb                   Mohammad                   And you do not need to pay the full amount.           12:43 PM, 07th Feb                   Mohammad                   You will have to only pay the remaining amount.           12:43 PM, 07th Feb                     Bossqueen Mrs KiNG                    How much is the remaining amount           12:44 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the same for you.           12:45 PM, 07th Feb                     Bossqueen Mrs KiNG                    Ok           12:45 PM, 07th Feb                   Mohammad                   We are still checking the details.           12:49 PM, 07th Feb                     Bossqueen Mrs KiNG                    Ok           12:49 PM, 07th Feb                   Mohammad                   Thank you for your patience           12:53 PM, 07th Feb                   Mohammad                   Kindly note that your order has been shipped in two consignments from the warehouse as per the invoice, first consignment it is 100.78 AED and the second consgnment it is 75.61 AED.           12:55 PM, 07th Feb                     Bossqueen Mrs KiNG                    Ok           12:55 PM, 07th Feb                     Bossqueen Mrs KiNG                    Thank you very much ?           12:55 PM, 07th Feb                   Mohammad                   We are also sharing you the invoice for your reference.           12:55 PM, 07th Feb                   Mohammad                   Sorry for the late response.           01:03 PM, 07th Feb                   Mohammad                   Kindly check the attachment for the invoices  * File attached - INVOICE_88888001296520230207.pdf *    * File attached - INVOICE_88888001294320230207.pdf *             01:03 PM, 07th Feb                     Bossqueen Mrs KiNG                    Thank you           01:03 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           01:04 PM, 07th Feb                     Bossqueen Mrs KiNG                    No , tats it thank a lot           01:04 PM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:05 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5678440