Subject: Ticket Assigned - Conversation with Ajmal
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 09:04:53 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ajmal Ajmal                    1           12:35 PM, 07th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:35 PM, 07th Feb                   MAX UAE whatsapp bot                    Hello Ajmal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:35 PM, 07th Feb                     Ajmal                    1           12:35 PM, 07th Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:35 PM, 07th Feb                     Ajmal                    9413258143           12:35 PM, 07th Feb                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020423001503    You can also easily track your order from My Account > Order History.             12:35 PM, 07th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:35 PM, 07th Feb                     Ajmal                    2           12:36 PM, 07th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:36 PM, 07th Feb                     Ajmal                    1           12:36 PM, 07th Feb                   MAX UAE whatsapp bot                   Please enter your email address           12:36 PM, 07th Feb                     Ajmal                    [email-masked]           12:36 PM, 07th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:36 PM, 07th Feb                     Ajmal                    9413258143 this is the order number  I want the delivery contact number           12:37 PM, 07th Feb                     Ajmal                    Please           12:37 PM, 07th Feb                   Mohammad                   Hi Ajmal, Good Afternoon, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           12:37 PM, 07th Feb                     Ajmal                    9413258143 this is the order number  I want the delivery contact number           12:38 PM, 07th Feb                   Mohammad                   Thank you for the confirmation.           12:38 PM, 07th Feb                     Ajmal                    Which time he will come           12:38 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:38 PM, 07th Feb                   Mohammad                   Kindly note that we have checked and found that the driver is out for delivery and he will call you prior to the delivery.           12:40 PM, 07th Feb                   Mohammad                   Once he will call you, you can then instruct him to deliver your order as per your convenience.           12:41 PM, 07th Feb                     Ajmal                    Before last I waited for the delivery he is not calling at my mobile phone           12:41 PM, 07th Feb                     Ajmal                    That's why I contact you           12:42 PM, 07th Feb                   Mohammad                   Kindly note that our courier partner deliver the order till 10PM.           12:46 PM, 07th Feb                   Mohammad                   If he do  not call you till the end of the day you can contact us again and we will do the needful for you.           12:47 PM, 07th Feb                     Ajmal                    Why           12:48 PM, 07th Feb                     Ajmal                    Noted           12:48 PM, 07th Feb                     Ajmal                    Give me delivery person number I will go take           12:49 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           12:49 PM, 07th Feb                     Ajmal                    Urgently I need the products           12:49 PM, 07th Feb                     Ajmal                    Last time delivery person not calling           12:49 PM, 07th Feb                     Ajmal                    Today no idea           12:49 PM, 07th Feb                     Ajmal                    I have only one messyout for delivery           12:50 PM, 07th Feb                   Mohammad                   Kindly note that he will call you prior to the delivery, if he do not call you till the end of the day, kindly get back to us and we will do the needful for you.           12:56 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           01:00 PM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:04 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5678430