Subject: Ticket Assigned - Conversation with ??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Feb 2023 09:01:56 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?? ??                    Hi           12:38 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:38 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:38 PM, 07th Feb                     ??                    1           12:39 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Hello ?? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:39 PM, 07th Feb                     ??                    1           12:39 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:39 PM, 07th Feb                     ??                    9413632348           12:39 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020723001753    You can also easily track your order from My Account > Order History.             12:39 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:39 PM, 07th Feb                     ??                    What time will it be delivered?           12:40 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 07th Feb                     ??                    I am available till 2pm only           12:40 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 07th Feb                     ??                    Need to go for work           12:40 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 07th Feb                     ??                    2           12:40 PM, 07th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 07th Feb                     ??                    1           12:40 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:40 PM, 07th Feb                     ??                    [email-masked]           12:40 PM, 07th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:40 PM, 07th Feb                     ??                    9413632348 What time will it be delivered?I am available till 2pm only.Need to go for work. Thanks           12:42 PM, 07th Feb                   Mohammad                   Dear Customer, Good Afternoon, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           12:48 PM, 07th Feb                     ??                    Pls update delivery status?           12:48 PM, 07th Feb                     ??                    Will leave for work at 2pm           12:49 PM, 07th Feb                   Mohammad                   Sorry for the late response.           12:51 PM, 07th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           12:51 PM, 07th Feb                   Mohammad                   As per the tracking details your order is out for delivery.           12:51 PM, 07th Feb                     ??                    Pls           12:51 PM, 07th Feb                     ??                    Any idea what time will it be delivered?           12:52 PM, 07th Feb                     ??                    Since I won't be available after 2pm today           12:52 PM, 07th Feb                   Mohammad                   Kindly note that the driver will call you prior to the delivery.           12:52 PM, 07th Feb                     ??                    I know           12:52 PM, 07th Feb                     ??                    But won't you be able to check now?           12:53 PM, 07th Feb                   Mohammad                   And you can then instruct him to deliver the order as per your convenience as we cannot assure you about the timings.           12:53 PM, 07th Feb                     ??                    Ok           12:53 PM, 07th Feb                     ??                    You can provide me with drivers number?           12:53 PM, 07th Feb                   Mohammad                   We are sorry to inform you that we are not able to share the contact number of the driver as we don not have the same with us.           12:57 PM, 07th Feb                     ??                    Ok           12:57 PM, 07th Feb                     ??                    Also you won't be able to convey my message for delivery timings??           12:58 PM, 07th Feb                   Mohammad                   We can forward your query to the courier team to deliver your order as per your request.           12:59 PM, 07th Feb                     ??                    Pls           12:59 PM, 07th Feb                     ??                    That will be appreciated           12:59 PM, 07th Feb                   Mohammad                   Is there anything else I can assist you with?           01:00 PM, 07th Feb                     ??                    That's all           01:00 PM, 07th Feb                     ??                    Thank you           01:00 PM, 07th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:00 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5678415