Subject: RE: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 7 Feb 2023 07:42:57 +0000

Hi @Manish Kumar<mailto:[email-masked]>,

Refund not reflected on Hybris but done already through PayPal portal.

From: Manish Kumar <[email-masked]>
Sent: Monday, February 6, 2023 7:31 PM
To: Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Khalid <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Malik,

Refund is still not reflecting on Hybris for the order id 9408752001.

Kindly assist us further on the same.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 25, 2023 10:14:56 PM
Subject: Re: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris

Hi Malik,

Thank you for your response.

Please advise if there is any further update on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 23, 2023 11:43:16 AM
Subject: RE: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris

Hi @Manish Kumar<mailto:[email-masked]>,

Will check and update.

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 22, 2023 2:07 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammad Khalid <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Malik,

Kindly assist us further in getting the refund processed against the below return.
Problem Statement: Process refund in Paypal

Order id: 9408752001

Order date: Jan 3, 2023

Refund amount: ​AED 78.8529

Payment method: Paypal

Issue description: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris. Jira team is telling that please check with finance team for paypal related refunds.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammad Khalid" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 19, 2023 6:58:49 PM
Subject: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris

Hi Team,

Please assist us with this.

Problem Statement: Process refund in Paypal

Order id: 9408752001

Order date: Jan 3, 2023

Refund amount: ​AED 78.8529

Payment method: Paypal

Issue description: Refund processed successfully under RMA 1003735834 but no details under the payment transactions on hybris. Jira team is telling that please check with finance team for paypal related refunds.

Kindly check the issue and do the needful.

Thanks for your help!
Mohammad Khalid

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