Subject: Re: Process Refund in Paypal
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Mon, 6 Feb 2023 08:58:11 -0700 (MST)

Dear Malik, 

Kindly check the below concern and assist us regarding the refund issue, as per jira team we need to check it with paypal team. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, February 6, 2023 9:25:36 PM 
Subject: Process Refund in Paypal 

Hi Team, 

Please assist us with this. 

Problem Statement: Process refund in Paypal 

Order id: 9408752001 

Order date: Jan 3, 2023 

Refund amount: ​78.8529 

Payment method: Paypal 

Issue description: We have processed the refund already but customer did not receive the refund in his Paypal account. Jira team is getting the error while doing refund. 

Kindly check the attachment and do the needful. 

Thanks for your help! 
Mohammad Khalid