Subject: Ticket Assigned - Conversation with Nourhan
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 13:07:24 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nourhan Nourhan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi nourhan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7813319646 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0204230007308     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:56 PM, 06th Feb                   Mohammad                   Hi Nourhan, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           05:00 PM, 06th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 7813319646           05:00 PM, 06th Feb                     Nourhan                    Yes           05:00 PM, 06th Feb                     Nourhan                    Any updates please           05:00 PM, 06th Feb                   Mohammad                   We have checked and found that today our delivery partner is our for delivery.           05:01 PM, 06th Feb                     Nourhan                    Okay           05:02 PM, 06th Feb                   Mohammad                   Please ensure that you are contactable on the number which you have provided at time of placing the order to avoid any delay.  ​           05:02 PM, 06th Feb                   Mohammad                   We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           05:03 PM, 06th Feb                   Mohammad                   Is there anything else I can assist you with?           05:04 PM, 06th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:06 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5674990