Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 12:56:10 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear max </div>
<div>The product  is still on sale. So it means it is in good condition. I check your app and still there. So how come it's not good condition? Pls check thankyou</div>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, Feb 6, 2023 at 16:43, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7604989067"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Catherine,<br><br>Thank you for reaching out to us.</div>
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<div dir="ltr">We apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have checked your order id 9412492509 and during quality check we found out that the item Solid Slip on Sneakers was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and hence you only received the one item in your order worth AED 40.</div>
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<div dir="ltr">Please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<br>We would not be happy either if you receive bad items in your order, this is the reason why this item was cancelled.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.<br>
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<div style="margin-top:0px">Thank You,<div id="yiv7604989067yqtfd99151" class="yiv7604989067yqt1727731763">
<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>
</div>Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5645364