Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Feb 2023 03:17:24 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello</div>
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<div>I don’t see the credit in the card account yet. Also I tried to use the voucher at the store in CC and they didn’t accept it. </div>
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<div>This is taking too long, appreciate immediate refund.<br><br><div dir="ltr">Best Regards,<div>Vikas Agrawal</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 10 Jan 2023, at 1:38 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Vikas,<br><br>
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<div dir="ltr">Thank you for your patience.<br><br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we have transferred your refund from refund voucher to your credit card as per your request of amount BHD 7.60 dated on 1/9/23. An email notification regarding the same was sent to your email address.<br><br>Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.<br> <br>Feel free to get in touch with us for further assistance.<br><br>
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<div dir="ltr"><div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542952