Subject: Ticket Assigned - Conversation with Mizna Salwa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 14:38:22 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mizna Salwa Mizna Salwa                    Hi           06:24 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:24 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Hello Mizna Salwa , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:24 PM, 05th Feb                     Mizna Salwa                    3           06:24 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            06:24 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:24 PM, 05th Feb                     Mizna Salwa                    2           06:25 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:25 PM, 05th Feb                     Mizna Salwa                    Plz co no?           06:25 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:25 PM, 05th Feb                     Mizna Salwa                    1           06:26 PM, 05th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:26 PM, 05th Feb                     Mizna Salwa                    [email-masked]           06:27 PM, 05th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:27 PM, 05th Feb                     Mizna Salwa                    Ok           06:27 PM, 05th Feb                   Mohammad                   Hi Mizna, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           06:29 PM, 05th Feb                     Mizna Salwa                    Ys           06:29 PM, 05th Feb                     Mizna Salwa                    Hi sir           06:30 PM, 05th Feb                   Mohammad                   We can see that you are contacting us regarding the return           06:31 PM, 05th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:32 PM, 05th Feb                   Mohammad                   We have checked and found a return request under the order id 9412990270           06:33 PM, 05th Feb                   Mohammad                   Please note, as per the return tracking ID : SD009827734,we can see that your items has been collected from you on Feb 04. The item is still with the courier and generally it takes 2-4 business days to deliver the items to our warehouse.           06:33 PM, 05th Feb                     Mizna Salwa                    I all redi retren my prodect befor 1 day           06:35 PM, 05th Feb                   Mohammad                   Please note, as per the return tracking ID : SD009827734,we can see that your items has been collected from you on Feb 04. The item is still with the courier and generally it takes 2-4 business days to deliver the items to our warehouse.           06:35 PM, 05th Feb                   Mohammad                   Once we receive the item in our warehouse, After we check your returns, we'll process your refund.           06:35 PM, 05th Feb                     Mizna Salwa                    But not give my refunt mani           06:36 PM, 05th Feb                     Mizna Salwa                    Ok ?           06:36 PM, 05th Feb                   Mohammad                   Kindly note that once we receive the item in our warehouse, After we check your returns, we'll process your refund.           06:36 PM, 05th Feb                     Mizna Salwa                    Tnx my dear           06:36 PM, 05th Feb                     Mizna Salwa                    Thanks           06:37 PM, 05th Feb                   Mohammad                   Is there anything else I can assist you with?           06:37 PM, 05th Feb                     Mizna Salwa                    No           06:37 PM, 05th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:37 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5671080