Subject: Ticket Assigned - Conversation with Dena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 11:04:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dena Dena                    Hi           02:45 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:45 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:46 PM, 05th Feb                     Dena                    1           02:46 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Hello Dena , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:46 PM, 05th Feb                     Dena                    Agent           02:46 PM, 05th Feb                   Centrepoint UAE whatsapp bot                    Hi Dena , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:46 PM, 05th Feb                     Dena                    5           02:46 PM, 05th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:46 PM, 05th Feb                   Mohammad                   Hi Dena, Good Afternoon, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           02:49 PM, 05th Feb                     Dena                    Hi I want to know why am I not able to use my shukran points in an online purchase           02:50 PM, 05th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           02:51 PM, 05th Feb                   Mohammad                   Thank you for your patience.           02:56 PM, 05th Feb                   Mohammad                   We have checked and found that you have 281 shukran points in your account.           02:56 PM, 05th Feb                   Mohammad                   Kindly try to place the order with your registered account to use your shukran points.           02:57 PM, 05th Feb                   Mohammad                   Is there anything else I can assist you with?           03:01 PM, 05th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:04 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5669978