Subject: Ticket Assigned - Conversation with Fam
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 09:44:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fam Fam                    Hi I am waiting for my order it's been 3 days           01:27 PM, 05th Feb                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:27 PM, 05th Feb                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:27 PM, 05th Feb                     Fam                    1           01:27 PM, 05th Feb                   MAX UAE whatsapp bot                    Hello Fam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:27 PM, 05th Feb                     Fam                    1           01:27 PM, 05th Feb                   MAX UAE whatsapp bot                   Please enter your order number to continue.           01:28 PM, 05th Feb                     Fam                    9412981525           01:28 PM, 05th Feb                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC020223001769    You can also easily track your order from My Account > Order History.             01:28 PM, 05th Feb                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:28 PM, 05th Feb                     Fam                    2           01:29 PM, 05th Feb                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:29 PM, 05th Feb                     Fam                    1           01:29 PM, 05th Feb                   MAX UAE whatsapp bot                   Please enter your email address           01:29 PM, 05th Feb                     Fam                    [email-masked]           01:30 PM, 05th Feb                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:30 PM, 05th Feb                   Mohammad                   Hi Fam, Good Afternoon, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           01:32 PM, 05th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 9412981525           01:32 PM, 05th Feb                   Mohammad                   We checked and found that our deliver partner tried to deliver your order but without success.           01:34 PM, 05th Feb                   Mohammad                   We request you to kindly confirm us your contact number and address as : +971554646106 and emirates islamic bank building flat no 808, Al Nud, Sharjah, UAE           01:35 PM, 05th Feb                   Mohammad                   Kindly note we will escalate this issue to the delivery team to expedite your delivery.           01:37 PM, 05th Feb                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           01:38 PM, 05th Feb                   Mohammad                   We will update you once any update will receive via the email id : [email-masked]           01:39 PM, 05th Feb                   Mohammad                   Is there anything else I can assist you with?           01:41 PM, 05th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:43 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5669588