Subject: Note Added - [#5652292] Hello i have ordered top order number 1711876311 click and collect option.it has been delivered to Centerpoint nizwa but i didn’t collect it but i got message that it has been collected please see to it. Thanks
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Feb 2023 05:49:34 +0000

Hi ,    Amer BinSaleh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5652292    Subject:  Hello i have ordered top order number 1711876311  click and collect option.it has been delivered to Centerpoint nizwa but  i didn’t collect it  but i got message that it has been collected please  see to it. Thanks    Requester: Krupa Shetty    Note Content:   <div dir="ltr">
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<div>Hi team</div>
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<div dir="ltr">As confirmed by 21202 store BM customer has collected the order on 1st feb 7:30pm</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, February 5, 2023 7:10:23 AM<br>
<b>To:</b> Amer BinSaleh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5652292] - Hello i have ordered top order number 1711876311 click and collect option.it has been delivered to Centerpoint nizwa but i didn’t collect it but i got message that it has been collected please see to it. Thanks
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Hi Team,<br>
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Kindly assist on the below case.<br>
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Thank you for your help!<br>
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Regards,<br>
M.Murshed</div>
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<blockquote class="x_freshdesk_quote">On Wed, 1 Feb at 4:36 PM <span class="x_separator">
, Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team,</div>
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<div dir="ltr">​With reference to the following,</div>
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<div dir="ltr">Problem Statement: ​Cx did not collect the order but received the message of collection done.<br>
Order Date : Jan 24, 2023<br>
Order ID: 1711876311<br>
Tracking ID: 171187631110880001</div>
<div dir="ltr">Store Code : Splash21202</div>
<div dir="ltr">​<br>
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<div dir="ltr">Cx's Name : Krupa Shetty</div>
<div dir="ltr">Cx's Contact Number : +96891242461<br>
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Issue Description: Cx is reporting that he did not collect the above mentioned order but received the message that it has been collected.</div>
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<div dir="ltr">We request you to kindly check and do the needful.</div>
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Regards,<br>
Mohammad Khalid</div>
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