Subject: Ticket Assigned - Conversation with Clark
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 14:42:02 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Clark Clark                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi clark, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi clark, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4713210054 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0203230007671     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97750795071            06:26 PM, 04th Feb                   Mohammad                   Hi Clark, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           06:28 PM, 04th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 4713210054           06:28 PM, 04th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           06:32 PM, 04th Feb                   Mohammad                   We have checked and found that our delivery partner tried to deliver your order but was unable to deliver it due to the address issue as per the tracking details.           06:33 PM, 04th Feb                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we can assist you accordingly.           06:33 PM, 04th Feb                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:36 PM, 04th Feb                   Mohammad                   Hi Clark, I have not received a response from you still, please confirm if we are still connected?           06:38 PM, 04th Feb                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:41 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5667057