Subject: Ticket Assigned - Conversation with Sajid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 12:36:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sajid Sajid                    2           04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Hello Sajid , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 04th Feb                     Sajid                    1           04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:15 PM, 04th Feb                     Sajid                    9412937367           04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:15 PM, 04th Feb                     Sajid                    2           04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:15 PM, 04th Feb                     Sajid                    1           04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:15 PM, 04th Feb                     Sajid                    [email-masked]           04:15 PM, 04th Feb                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:15 PM, 04th Feb                     Sajid                    Any one here           04:18 PM, 04th Feb                   Mohammad                   Hi Sajid, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           04:23 PM, 04th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 9412937367           04:23 PM, 04th Feb                     Sajid                    Yes           04:24 PM, 04th Feb                     Sajid                    Last time the store didnt have the size i ordered .  One of your agents told me that i will get an sms on thursday to collect it . Still i am waiting for the sms           04:25 PM, 04th Feb                   Mohammad                   Thank you for the confirmation.           04:25 PM, 04th Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           04:25 PM, 04th Feb                   Mohammad                   We would like to inform you that we have checked and found your order is ready for pickup at the store.           04:26 PM, 04th Feb                     Sajid                    Ok i will go in 30 mins for a pick up           04:26 PM, 04th Feb                   Mohammad                   Kindly make sure to have your Emirates ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:26 PM, 04th Feb                     Sajid                    Ok           04:27 PM, 04th Feb                   Mohammad                   Is there anything else I can assist you with?           04:29 PM, 04th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:36 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5666436