Subject: Ticket Assigned - Conversation with Natasha
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 04 Feb 2023 11:52:55 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Natasha Natasha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  natasha Bot:  Hi natasha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  FC0204230004104 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  FC0204230004104 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  7813274857 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0204230004104     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97339475369            03:36 PM, 04th Feb                   Mohammad                   Hi Natasha, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           03:39 PM, 04th Feb                   Mohammad                   We can see that you are contacting us regarding the order id 7813274857           03:39 PM, 04th Feb                   Mohammad                   We have checked and found that you placed the order with us on Feb 4, 2023 and the expected delivery date of your order is today only.           03:41 PM, 04th Feb                   Mohammad                   According to the details it is in_transit now. You can track the order via the link https://rb.gy/u3pcdl and the tracking id : FC0204230004104           03:44 PM, 04th Feb                   Mohammad                   Is there anything else I can assist you with?           03:48 PM, 04th Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:52 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5666196