Subject: Ticket Assigned - Conversation with Jane Taha Arena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 15:21:44 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jane Taha Arena Jane Taha Arena                    Hey           07:01 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:01 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:01 PM, 02nd Feb                     Jane Taha Arena                    Where is my item           07:01 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:01 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:01 PM, 02nd Feb                     Jane Taha Arena                    1           07:01 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Hello Jane Taha Arena , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:01 PM, 02nd Feb                     Jane Taha Arena                    1           07:01 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           07:01 PM, 02nd Feb                     Jane Taha Arena                    9412787830           07:02 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             07:02 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 02nd Feb                     Jane Taha Arena                    2           07:02 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:02 PM, 02nd Feb                     Jane Taha Arena                    1           07:02 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:03 PM, 02nd Feb                     Jane Taha Arena                    [email-masked]           07:03 PM, 02nd Feb                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:03 PM, 02nd Feb                   Abdulqader                    Hi Jane, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:06 PM, 02nd Feb                     Jane Taha Arena                    Hello           07:06 PM, 02nd Feb                     Jane Taha Arena                    My order is still pending           07:07 PM, 02nd Feb                     Jane Taha Arena                    Its 3 days now           07:07 PM, 02nd Feb                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:08 PM, 02nd Feb                     Jane Taha Arena                    Ok           07:09 PM, 02nd Feb                   Mohammad                   We would like to inform you that we have checked and found that today our delivery partner is out for delivery.           07:11 PM, 02nd Feb                   Mohammad                   We request you to kindly make sure to active your contact number to avoid any delay.           07:11 PM, 02nd Feb                     Jane Taha Arena                    Make sure they will deliver           07:11 PM, 02nd Feb                     Jane Taha Arena                    They did not contact yesterday           07:11 PM, 02nd Feb                   Mohammad                   We are sorry to hear that you did not receive any call from the delivery team.           07:12 PM, 02nd Feb                   Mohammad                   Kindly confirm us that this +971562012134 is your correct contact number.           07:13 PM, 02nd Feb                     Jane Taha Arena                    Yes           07:13 PM, 02nd Feb                     Jane Taha Arena                    Confirmed           07:13 PM, 02nd Feb                   Mohammad                   Thank you for the confirmation.           07:16 PM, 02nd Feb                   Mohammad                   Kindly note that we will escalate this to our courier team to expedite your delivery.           07:16 PM, 02nd Feb                     Jane Taha Arena                    Ok thanks           07:16 PM, 02nd Feb                   Mohammad                   Is there anything else I can assist you with?           07:17 PM, 02nd Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           07:21 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5659991