Subject: New Reply Received - Order#9411799772 want to return pants but can't
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 06:04:55 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Order#9411799772 want to return pants but can't  Ticket comment <div>
<div>Hello!</div>
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<div>For the moment I’m able to select «Return items», but not all items I can’t return (see «Solid Regular Fit Soft Cargo...» on image below). How can I return it? </div>
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<div>Thanks!</div>
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<img style="width: 823px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDkzNDk5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J6v_N6YfHgqj7B91yEPsPuWuG-5opAiLVEX7xUK_03g" data-id="2044010934994"><br> </div>
<blockquote style="border-left:1px solid #0857A6; margin:10px; padding:0 0 0 10px">Понедельник, 30 января 2023, 15:24 +04:00 от Splash &lt;[email-masked]&gt;:<br> <div id=""><div class="js-helper js-readmsg-msg"><div><div id="style_16750778801964171828_BODY"><div class="cl_333264"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif; font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif; font-size:14px">
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<div>Hi Vitalii,</div>
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<div>Thank you for reaching out to us.</div>
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<div>We sincerely apologize for any inconvenience caused.<br><br>We have forwarded your query regarding the order status update to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div style="box-sizing:border-box; margin-bottom:1rem; margin-top:0px">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0);font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: left;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;float: none;display: inline !important;box-sizing: border-box'>Splash </span>Support Team</div>
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<div><div><div>--<br>Виталий Урусовский<br>Отправлено из Почты <a href="https://trk.mail.ru/c/zzm979" rel="noreferrer">Mail.ru</a>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5642400