Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Feb 2023 02:33:18 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">This is very disappointed service. How many days delayed about my ordered delivery. I will be able to cancel my orders soon.</div>
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<div>On Wed, Feb 1, 2023, 6:26 PM Gabz Bulanan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">This isy my details </div>
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<div dir="auto">Name: Hasna Ebrahim</div>
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<div dir="auto">Address: Villa 1 Avenue street mirador Arabian Ranches 1</div>
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<div dir="auto"> Mobile: +971568476154</div>
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<div dir="ltr" class="gmail_attr">On Wed, Feb 1, 2023, 6:25 PM Gabz Bulanan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi, good afternoon<div dir="auto">
<br><div dir="auto">Just update about your delivery today. The courier was texted me today about my product delivery but still didn't deliver today. I'm waiting for it the whole day. Can you please make it as soon as possible because we are going out of town and coming back next week. Thank you!</div>
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<div dir="ltr" class="gmail_attr">On Wed, Feb 1, 2023, 12:39 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hasna,</div>
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<div dir="ltr">Thank you for contacting us. <br><br>We have checked that your order is out for delivery. You can track it online at <a href="https://rb.gy/okgxoo" dir="ltr" rel="noreferrer" target="_blank">https://rb.gy/okgxoo</a> using tracking number FC013023002494. <br><br>We can see that delivery of this order has taken longer than our normal delivery time, and we are really very sorry for this delay. We know that you’ve been waiting for it. It should be with you soon.<br><br>Our courier partner will contact you to arrange a time for delivery. Please make sure that you are reachable when courier partner contacts you on the contact number you provided at the time of placing the order. </div>
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<div dir="ltr">If in case you do not receive any call from our delivery partner, till the end of the day, we request you to please share with us your updated address and contact number so as to assist you accordingly.<br><br>Again, please accept our sincere apologies for this unexpected delay. <br><br>Feel free to reach out to us for any further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5651664