Subject: Ticket Assigned - Conversation with Malak Alawam
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 15:14:56 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Malak Alawam Malak Alawam                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  malak alawam Bot:  Hi malak alawam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4712639397 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97431109315            07:02 PM, 01st Feb                   Mohammad                   Hi Malak, Good Evening, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           07:06 PM, 01st Feb                   Mohammad                   We can see that you are contacting us regarding the order id 4712639397           07:06 PM, 01st Feb                     Malak Alawam                    Exactly           07:07 PM, 01st Feb                     Malak Alawam                    May I know when can I pick it up ?           07:08 PM, 01st Feb                   Mohammad                   Kindly allow me a moment to check the details for you.           07:08 PM, 01st Feb                   Mohammad                   Kindly note that your order           07:09 PM, 01st Feb                   Mohammad                   Expecting date of collection is for today.           07:09 PM, 01st Feb                   Mohammad                   Kindly note that you will receive the notification once the order will be ready for the collection.           07:10 PM, 01st Feb                   Mohammad                   Is there anything else I can assist you with?           07:12 PM, 01st Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:14 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5654925