Subject: Note Added - [#5649431] fodel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 12:31:47 +0000

Hi ,    FODEL Support UAE added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5649431    Subject:  fodel   Requester: Dr Uzma Ayub    Note Content:   <div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial">Hi,</div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><br></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial">Noted and will do accordingly. Thank you.<br>
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
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<div>On Wed, Feb 1, 2023 at 4:26 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Hi Team,</div>
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<div dir="ltr">Kindly note the contact number of the cx as follows:</div>
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<div dir="ltr">Cx's contact number : 0521998786</div>
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<div dir="ltr">Kindly check and do the needful.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Mohammad Khalid</div>
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                          <blockquote>
                            On
                            Wed, 1 Feb at 10:44 AM
                            <span>,  FODEL Support UAE &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div dir="ltr">Hi,<div><br></div>
<div>Shipment is ready for pickup. However the number he provided is INVALID. Can we request for the correct number.<br><div><div dir="ltr"><div dir="ltr">
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<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><br></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px"><br></span></font></div>
<div class="MsoNormal" style="margin-bottom:0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000"><span style="font-size:13.3333px">Thank you &amp; kind regards,</span></font></div>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><b>Ritchel Enriquez |</b> </span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Customer Support </span>
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<div class="MsoNormal" style="margin-bottom:0.0001pt;color:rgb(32,33,36);line-height:normal;background-image:initial;background-position:initial;background-repeat:initial">
<span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">T: +97145571774</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | </span><span style="color:rgb(0,0,0);font-family:Arial,sans-serif;font-size:13.3333px">M: +971588372854</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> | E: </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(31,78,121)"><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" rel="noreferrer" target="_blank"><span style="color:rgb(31,78,121)">[email-masked]</span></a></span></u>
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<div style="color:rgb(34,34,34)"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div style="color:rgb(136,136,136)"><img src="https://www.fodel.com/assets/images/logo.png" width="200" height="64"></div></div></div></div></div></div></div></div>
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<div>On Tue, Jan 31, 2023 at 7:54 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<span dir="ltr"><div><span style="font-size:14px;font-style:inherit;font-weight:inherit" dir="ltr">Hi Team.</span></div>
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<div style="font-size:14px;font-style:inherit;font-weight:inherit"><span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none">Problem Statement: Late Delivery </span></div>
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<div style="font-size:14px;font-style:inherit;font-weight:inherit"><span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none" dir="ltr">Order ID: 9412243505</span></div>
<div style="font-size:14px;font-style:inherit;font-weight:inherit"><span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none" dir="ltr">Tracking ID: LM605408461</span></div>
<div style="font-size:14px;font-style:inherit;font-weight:inherit"><span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none">Assistance Required: Need Urgent Delivery</span></div>
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<div style="font-size:14px;font-style:inherit;font-weight:inherit"><span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none" dir="ltr">Issue Description: The order was shipped from our side on 28-1-2023 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span></div>
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<div style="font-size:14px;font-style:inherit;font-weight:inherit"><span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none">Regards,</span></div>
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<span style="font-size:11pt;font-style:inherit;font-weight:inherit;text-decoration-line:none" dir="ltr">zai</span><br>
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