Subject: Ticket Assigned - Conversation with Raeed Khatri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Feb 2023 10:00:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raeed Khatri Raeed Khatri                    Hello  Good afternoon           01:44 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:44 PM, 01st Feb                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:44 PM, 01st Feb                     Raeed Khatri                    1           01:44 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Hello Raeed Khatri , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:44 PM, 01st Feb                     Raeed Khatri                    1           01:45 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           01:45 PM, 01st Feb                     Raeed Khatri                    8412917364           01:45 PM, 01st Feb                    Centrepoint KW whatsapp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 02/02/2023    seems your order placed as guest, for cancellation please call 18-00-871   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            01:45 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:45 PM, 01st Feb                     Raeed Khatri                    Can you ask driver to contact this WhatsApp number when he arrives           01:46 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:46 PM, 01st Feb                     Raeed Khatri                    3           01:47 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Hi Raeed Khatri , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            01:47 PM, 01st Feb                     Raeed Khatri                    6           01:47 PM, 01st Feb                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:47 PM, 01st Feb                     Raeed Khatri                    1           01:47 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please enter your email address           01:47 PM, 01st Feb                     Raeed Khatri                    [email-masked]           01:47 PM, 01st Feb                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:47 PM, 01st Feb                   Mohammad                   Hi Raeed, Good Afternoon, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           01:49 PM, 01st Feb                   Mohammad                   We can see that you are contacting us regarding the order id 8412917364           01:49 PM, 01st Feb                     Raeed Khatri                    Mr Khalid  Good afternoon Can put note in my deliver to contact this WhatsApp number when driver arrives           01:51 PM, 01st Feb                   Mohammad                   Kindly confirm us if this is the correct order number of yours +918104774016           01:52 PM, 01st Feb                     Raeed Khatri                    ±********4016           01:52 PM, 01st Feb                   Mohammad                   Thank you for the confirmation.           01:54 PM, 01st Feb                     Raeed Khatri                    Order number is 8412917364           01:54 PM, 01st Feb                   Mohammad                   We will forward the same to the courier to contact you on Whatsapp.           01:54 PM, 01st Feb                     Raeed Khatri                    Thank you  Mr.Khalid  Have a great day           01:55 PM, 01st Feb                   Mohammad                   Is there anything else I can assist you with?           01:57 PM, 01st Feb                     Raeed Khatri                    Thank you           01:57 PM, 01st Feb                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:59 PM, 01st Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5653067