Subject: New Reply Received - Conversation with Nehrish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 14:00:57 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Conversation with Nehrish  Ticket comment <div dir="ltr"></div>
<div dir="ltr">Hi. Ill be picking up the cash today or tomorrow </div>
<div dir="ltr">Will email on the same address once i do for confirmation </div>
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<div dir="ltr">Thank you. </div>
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<div>On 30 Jan 2023, at 4:25 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5596086</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5596086<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Nehrish,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We are really sorry for the inconvenience caused to you.</div>
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<div dir="ltr">As you informed us that you will visit the store and collect the cash, kindly confirm us once you collect your amount.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box">
<span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support
 Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5596086