Subject: New Reply Received - Complaint - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Jan 2023 06:18:17 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Complaint - Re: We’ve received your return request.   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/ql-RRHKXSYT_bhCUDHRvYQ~~/AALN9wA~/RgRluJSmPVcDc3BjQgpj0yZh12MoiaaGUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Well noted, the shipment collection will be attempted today at the earliest convenience.<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/1/2023 7:44 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5639825] - Complaint - Re: We’ve received your return request.<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Late Return Collection<br>
Order Date : Dec 13, 2022<br>
Order ID: 9405590937<br>
Return Tracking ID: SD009786797<br>
Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on Jan 29 as the previous requests has been cancelled multiple times due to inability of order pickup and the collection is pending since then. </div>

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<div dir="ltr">Kindly arrange the collection asap.<br>
<br>
Regards,<br>
Mohammad Khalid</div>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/SqbfjHWUsKiHb_JkkDzFzQ~~/AALN9wA~/RgRluJSmPlcDc3BjQgpj0yZh12MoiaaGUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5639825