Subject: Ticket Assigned - Conversation with Aswathy
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 16:31:27 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aswathy Aswathy                    1           08:20 PM, 29th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:20 PM, 29th Jan                   MAX UAE whatsapp bot                    Hello Aswathy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:20 PM, 29th Jan                     Aswathy                    1           08:20 PM, 29th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:20 PM, 29th Jan                     Aswathy                    9412341117           08:21 PM, 29th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012923000071    You can also easily track your order from My Account > Order History.             08:21 PM, 29th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:21 PM, 29th Jan                     Aswathy                    2           08:21 PM, 29th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:21 PM, 29th Jan                     Aswathy                    1           08:21 PM, 29th Jan                   MAX UAE whatsapp bot                   Please enter your email address           08:21 PM, 29th Jan                     Aswathy                    [email-masked]           08:22 PM, 29th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:22 PM, 29th Jan                   Mohammad                   Hi Aswathy, Good Evening, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           08:24 PM, 29th Jan                   Mohammad                   We can see that you are contacting us regarding the order id 9412341117           08:24 PM, 29th Jan                     Aswathy                    Yea           08:25 PM, 29th Jan                     Aswathy                    I didn’t get my order yet           08:25 PM, 29th Jan                   Mohammad                   We would like to inform you as per the tracking details that your order is out for delivery.           08:25 PM, 29th Jan                     Aswathy                    It’s showing out for delivery           08:25 PM, 29th Jan                     Aswathy                    Till what time I can expect delivery           08:26 PM, 29th Jan                   Mohammad                   Kindly note that usually our delivery partner delivers the order till 10PM, and you will receive the call from the delivery partner prior to the delivery.           08:26 PM, 29th Jan                     Aswathy                    Okay           08:27 PM, 29th Jan                   Mohammad                   Is there anything else I can assist you with?           08:28 PM, 29th Jan                     Aswathy                    No           08:29 PM, 29th Jan                     Aswathy                    Thank you           08:29 PM, 29th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:30 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5640857