Subject: Ticket Assigned - Conversation with Zain Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Jan 2023 12:16:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zain Ali Zain Ali                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  zain ali Bot:  Hi zain ali, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412416652 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012923000590     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0553729197            03:58 PM, 29th Jan                     Zain Ali                    waiting           03:58 PM, 29th Jan                   Mohammad                   Hi Zain, Good Afternoon, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           04:00 PM, 29th Jan                   Mohammad                   We can see that you are contacting us regarding the order id 9412416652           04:01 PM, 29th Jan                   Mohammad                   We would like to inform you that we have checked and found as per the tracking details your delivery is scheduled for future date.           04:04 PM, 29th Jan                   Mohammad                   Kindly confirm us your contact number +971553729197 so that we can assist you accordingly.           04:04 PM, 29th Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           04:08 PM, 29th Jan                   Mohammad                   Hi Zain, I have not received a response from you still, please confirm if we are still connected?           04:13 PM, 29th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:15 PM, 29th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5639600