Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 13:29:56 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMDU1MDU0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QlFysT0KnqnqTaIyJEj4OaRqCO3S3rxjoIh3N2QpGPo" data-id="2044010550542" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jan 28, 2023 at 5:22 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5619147</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Salam,<br><br>Thank you for reaching out to us.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div dir="ltr">We would like to inform you that we have checked your order number : 9408666154 but we only found the refund against the item Lee Cooper Embossed T-shirt with Crew Neck and Short Sleeves.</div>
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<div dir="ltr">We request you to kindly share with us your return receipt which you would have been provided at the time of return so that we can investigate and assist you further.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5619147