Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 13:09:03 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0">
<span style="color: #AAAAAA">Begin forwarded message:</span><br><br>
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<div>On Saturday, January 28, 2023, 3:07 PM, Hanifa Benito &lt;[email-masked]&gt; wrote:</div>
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Yes they called me yesterday i send them my location<div>But the driver said another driver will come but until now nobody came to deliver my parcel..</div>
<div>Thanks!<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv1041371181yqt00023" class="yiv1041371181yqt7632061938">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv1041371181yahoo-quoted-begin">On Saturday, January 28, 2023, 2:01 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Hanifa,<br><br>Thank you for getting in touch with us.<br><br>We apologize for the inconvenience caused.<br><br>We can see that on 27/01/2023 our delivery partner had tried to deliver your order but unfortunately they were unable to reach out to you. We are really very sorry  for this delay. We know that you’ve been waiting for it. It should be with you soon.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. They will contact you again soon as your first delivery attempt failed.<br><br>As we checked that our delivery partner is out for delivery for second time. Please ensure that you are contactable on the number +971501319937 which you have provided at time of placing the order to avoid any delay.<br><br>If in case you do not receive any call from our delivery partner till the end of the day, we request you to please share with us your updated address and contact number so as to assist you accordingly.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.</div></div>
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<div style="margin-top:0px">Thank You,<div id="yiv1041371181yqtfd43732" class="yiv1041371181yqt9726706959">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5634539