Subject: Ticket Assigned - Conversation with Megha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Jan 2023 12:23:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Megha Megha                    Hi           04:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Hello Megha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:01 PM, 28th Jan                     Megha                    1           04:01 PM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:01 PM, 28th Jan                     Megha                    9412355437           04:02 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 30/01/2023             04:02 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:02 PM, 28th Jan                     Megha                    2           04:02 PM, 28th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:02 PM, 28th Jan                     Megha                    1           04:02 PM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:02 PM, 28th Jan                     Megha                    [email-masked]           04:02 PM, 28th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:02 PM, 28th Jan                   Mohammad                   Hi Megha, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           04:03 PM, 28th Jan                   Mohammad                   We can see that you are contacting us regarding the order id 9412355437           04:04 PM, 28th Jan                   Mohammad                   Sorry for the late response.           04:09 PM, 28th Jan                   Mohammad                   We are still checking the details for you.           04:09 PM, 28th Jan                   Mohammad                   We have checked and found that you placed the order with us today.           04:12 PM, 28th Jan                   Mohammad                   And the expected delivery date of your order is Jan 29, 2023           04:13 PM, 28th Jan                   Mohammad                   Kindly note that once the order will shipped you will get the details of the courier with the tracking details.           04:16 PM, 28th Jan                   Mohammad                   Is there anything else I can assist you with?           04:18 PM, 28th Jan                   Mohammad                   Sorry for the previous response.           04:19 PM, 28th Jan                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:20 PM, 28th Jan                   Mohammad                   Is there anything else I can assist you with?           04:21 PM, 28th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:23 PM, 28th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5635515