Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 18:20:46 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi thank you for the response ,I have made the shukran account but it's not active till now ,it's been two days already. <div dir="auto">My only concern to get the credit as soon as possible for my next purchase.</div>
<div dir="auto">Please kindly confirm the date of return.</div>
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<div dir="auto">Thanks </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jan 27, 2023, 8:07 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Shruti,<br><br><span dir="ltr">Thank you for reaching out to us.</span>
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<span dir="ltr">​</span><br>
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<div><span dir="ltr">We would like to inform you that the voucher you will receive will only be applicable on the online purchase as you do not the active shukran account link to your max account hence the refund voucher will not be applicable on offline purchase.</span></div>
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<span dir="ltr">​</span><br>
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<div><span dir="ltr">Kindly note that once the shukran will enabled and you will receive any voucher in future purchase returns then it would be available for the offline purchase.</span></div>
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<span dir="ltr">​</span><br>
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<div><span dir="ltr">We​ hope this will help to understand the concern.<br><br>Feel free to get in touch with us for further assistance.</span></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632831