Subject: New Reply Received - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 17:35:13 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">Hi how are you sir<div dir="auto">My question how to get tracking number just regict my itame so please talk to Emirates post courier service 1000019052328 tracking number max provide me </div>
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<div>On Fri, 27 Jan 2023, 20:21 Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5629833</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5629833<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Piyush,<br><br>Thank you for reaching out to us.</div>
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<div dir="ltr">We would like to inform you that the pickup partner is assigned to you is Shipa and according to the tracking details it showing order not picked.</div>
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<div dir="ltr">We would like to ask you kindly confirm us whether you returned it with emiratepost and if yes, kindly share with us the tracking number or return receipt provided to you by the pickup team so that we can investigate and assist you accordingly.</div>
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<div dir="ltr">Looking forward to hear from you soon.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044010493794'>88888001405120230120_9411287678_1674272301675.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629833