Subject: Ticket Assigned - Conversation with Muzyyan Shiraz
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 14:14:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muzyyan Shiraz Muzyyan Shiraz                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi muzyyan shiraz, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Splash Fashions store near you? Just tap on the link below? and choose your city.   www.splashfashions.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  Wlcm Customer:  Hlw Agent:  Hi Muzyyan , Good Evening, Thank you for contacting Splash. My name is Khalid, I will be happy to assist you. Agent:  We can see that you are contacting us regarding the store availability. Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  Hi Muzyyan, I have not received a response from you still, please confirm if we are still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:02 PM, 27th Jan                     Muzyyan Shiraz                             06:03 PM, 27th Jan                     Muzyyan Shiraz                    I just want to know in which store it is availble           06:03 PM, 27th Jan                     Muzyyan Shiraz                    In dubai           06:03 PM, 27th Jan                   Mohammad                   Hi Muzyyan, Good Evening, Thank you for contacting Splash. My name is Khalid, I will be happy to assist you.           06:03 PM, 27th Jan                     Muzyyan Shiraz                    Plz send me the store location           06:03 PM, 27th Jan                     Muzyyan Shiraz                    Gd evng           06:04 PM, 27th Jan                     Muzyyan Shiraz                    Thnk u           06:04 PM, 27th Jan                   Mohammad                   Thank you for reaching out to us.           06:04 PM, 27th Jan                     Muzyyan Shiraz                    I want to buy this dress in both colors           06:04 PM, 27th Jan                   Mohammad                   We would like to inform you that due to some technical issue we are not able to check the availability of the item as you requested.           06:04 PM, 27th Jan                     Muzyyan Shiraz                    How much time it will take           06:05 PM, 27th Jan                   Mohammad                   We kindly request you to visit any nearby Splash store to check the availability for the same           06:05 PM, 27th Jan                     Muzyyan Shiraz                    I m living in deira nera city center           06:05 PM, 27th Jan                     Muzyyan Shiraz                    They dont have that dress           06:05 PM, 27th Jan                     Muzyyan Shiraz                    Thats why i contact           06:06 PM, 27th Jan                     Muzyyan Shiraz                    You can check the availability of that dress           06:06 PM, 27th Jan                     Muzyyan Shiraz                    R u there?           06:06 PM, 27th Jan                   Mohammad                   Sorry for the late response.           06:07 PM, 27th Jan                     Muzyyan Shiraz                    Its ok           06:07 PM, 27th Jan                   Mohammad                   We will have to check the same with the store team but it will take time           06:08 PM, 27th Jan                     Muzyyan Shiraz                    How much time it will take ?           06:08 PM, 27th Jan                   Mohammad                   Once we will receive any update will inform you over the email.           06:09 PM, 27th Jan                     Muzyyan Shiraz                    Ok i m waiting           06:09 PM, 27th Jan                   Mohammad                   Is there anything else I can assist you with?           06:09 PM, 27th Jan                     Muzyyan Shiraz                    No thank you           06:09 PM, 27th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           06:10 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632795