Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 12:57:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           04:26 PM, 26th Jan                     User                    order num is 8410516512 and its is schedulued for feb 5 can i make earlier?           04:27 PM, 26th Jan                     User                    monday 30-1 ?           04:27 PM, 26th Jan                   Mohammad                   Dear Customer, Good Evening, Thank you for contacting Homecentre. My name is Khalid, I will be happy to assist you.           04:31 PM, 26th Jan                   Mohammad                   We can see that you are contacting us regarding the order id 8410516512.           04:32 PM, 26th Jan                   Mohammad                   Kindly allow me a moment to check the details for you.           04:34 PM, 26th Jan                   Mohammad                   Sorry for the delay.           04:39 PM, 26th Jan           
         Mohammad                   We are still checking the details.           04:39 PM, 26th Jan                   Mohammad                   We checked and found that you placed the order 8410516512 with us on Jan 14, 2023           04:43 PM, 26th Jan                   Mohammad                   And the expected delivery date of your order is Feb 05, 2023           04:44 PM, 26th Jan                   Mohammad                   We will have to escalate your issue to the concerned team and will update you over the email.           04:49 PM, 26th Jan                   Mohammad                   We request you to kindly share with us your email id.           04:50 PM, 26th Jan                     User                    [email-masked]           04:52 PM, 26th Jan                   Mohammad                   Thank you for the confirmation.           04:52 PM, 26th Jan                     User                    and please can i have the call center number?           04:52 PM, 
 26th Jan                   Mohammad                   This is the helpline contact number 18-60-190           04:53 PM, 26th Jan                   Mohammad                   However we request you to kindly share with us if you have any other query.           04:54 PM, 26th Jan                     User                    thnx           04:55 PM, 26th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Homecentre.  Have a wonderful day.           04:56 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629400