Subject: Ticket Assigned - Conversation with Tasneem Gheewala
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 11:48:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tasneem Gheewala Tasneem Gheewala                    Hii           03:24 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:24 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Hello Tasneem Gheewala , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:24 PM, 26th Jan                     Tasneem Gheewala                    2           03:24 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:24 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:24 PM, 26th Jan                     Tasneem Gheewala                    Please call me           03:26 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:26 PM, 26th Jan                     Tasneem Gheewala                    As I need help with my order           03:26 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:26 PM, 26th Jan                     Tasneem Gheewala                    2           03:26 PM, 26th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:26 PM, 26th Jan                     Tasneem Gheewala                    1           03:26 PM, 26th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           03:26 PM, 26th Jan                     Tasneem Gheewala                    [email-masked]           03:27 PM, 26th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:27 PM, 26th Jan                     Tasneem Gheewala                    Call on 60390076           03:27 PM, 26th Jan                   Mohammad                   Hi Tasneem, Good Afternoon, Thank you for contacting Cntrepoint. My name is Khalid, I will be happy to assist you.           03:32 PM, 26th Jan                   Mohammad                   We can see that you are contacting us regarding the return process           03:32 PM, 26th Jan                     Tasneem Gheewala                    Yes           03:32 PM, 26th Jan                   Mohammad                   Kindly allow me a moment to check the details for you.           03:34 PM, 26th Jan                   Mohammad                   Could you please confirm us if you are concerning about this order 8411706645           03:38 PM, 26th Jan                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:41 PM, 26th Jan                   Mohammad                   Hi Tasneem, I have not received a response from you still, please confirm if we are still connected?           03:43 PM, 26th Jan                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:48 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629149