Subject: Ticket Assigned - Conversation with Muhib
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Jan 2023 13:10:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhib Muhib                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi muhib, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711917522 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97477402624            04:49 PM, 25th Jan                     Muhib                    Ok           04:50 PM, 25th Jan                   Mohammad                   Hi Muhib, Good Evening, Thank you for contacting Centrepoint. My name is Khalid, I will be happy to assist you.           04:53 PM, 25th Jan                   Mohammad                   We can see that you are contacting us regarding the order id 4711917522           04:56 PM, 25th Jan                   Mohammad                   We are checking the details for you, kindly allow us some time.           04:58 PM, 25th Jan                     Muhib                    Ok           04:58 PM, 25th Jan                   Mohammad                   We have checked and found that today you have placed the order with us.           05:01 PM, 25th Jan                   Mohammad                   And the expected delivery date is also for toady.           05:02 PM, 25th Jan                   Mohammad                   But as per the details, your order is still not processed at the warehouse.           05:02 PM, 25th Jan                   Mohammad                   We will forward this issue to our warehouse team to ship it as earliest as possible.           05:06 PM, 25th Jan                   Mohammad                   Is there anything else I can assist you with?           05:08 PM, 25th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:09 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5625759