Subject: Ticket Assigned - Conversation with Hanadi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 14:09:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hanadi Hanadi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hanadi Bot:  Hi hanadi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0563171515            05:56 PM, 24th Jan                   Mohammad                   Hi Hanadi, Good Evening, Thank you for contacting Max. My name is Khalid, I will be happy to assist you.           05:57 PM, 24th Jan                   Mohammad                   We can see that you are contacting us regarding the order the return process           06:00 PM, 24th Jan                   Mohammad                   Kindly allow us a moment to check the details for you.           06:03 PM, 24th Jan                   Mohammad                   We have checked and found that our pick up team is out for pick up of your item under the order id : 9411581179 with the tracking number : RP012323002756           06:05 PM, 24th Jan                   Mohammad                   We request you to kindly make sure that you are reachable on to the contact number : +971563171515 to avoid any delay.           06:06 PM, 24th Jan                   Mohammad                   Is there anything else I can assist you with?           06:06 PM, 24th Jan                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:09 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5622433